Professional Experience

Paid work

Airbnb Superhost

Year: 2025-current

Through our basement Airbnb suite, I welcome travellers from around the world into my home.

I regularly have fulfilling conversations with strangers from different countries, cultures, and professions.

Paid work

Independent Consultant - Marianne Perreault Enr.

Year: 2022-2024

Through my own consulting practice, I worked with technology organizations on user experience, business analysis, operations, and human development.

My mandates included designing internal software, translating human needs into technical requirements, supporting strategic decisions, leading UX research, participating in hiring processes, and providing professional coaching with written recommendations to leadership.

Paid work

Professional Coach - SCAL Informatique

Year: 2022-2024

I accompanied an IT consulting startup's employees through professional growth and self-reflection, bringing together my interests in psychology, communication, and organizational systems.

Paid work

User Experience Designer - Université du Québec

Year: 2022-2023

As an independent UX design consultant, I contributed to the reconstruction of large and complex legacy enterprise applications.

I designed interfaces and prototypes, conducted user interviews, collaborated with developers and analysts, and advocated for user-centered design practices.

Paid work

Analyst Programmer - Gestisoft

Year: 2021-2022

At Gestisoft, I held a hybrid role between technology, operations, and organizational development during a period of growth.

I contributed to strategic planning, coordinated technical priorities, improved internal processes, designed onboarding systems, strengthened knowledge management, and supported client relationships.

Paid work

Technical Analyst - GIRO

Year: 2019-2021

My role evolved into a broader technical and organizational position connecting software, operations, legal requirements, and knowledge management.

I coordinated internal and outsourced teams, developed internal tools, contributed to cloud and GDPR documentation, created testing plans, and built knowledge systems.

Paid work

Customer Support Technician - GIRO

Year: 2017-2019

I entered the professional world at 18 through technical support, serving international enterprise software clients in French and English.

Through remote and on-site mandates in Canada and Europe, I learned how technology exists inside real organizations, with real people, constraints, frustrations, and cultures.

I installed and supported enterprise software, travelled to France and Belgium to assist clients, wrote bilingual documentation, and helped train new employees.